Privacy Policy

When you use our website or book our services, we may collect:

• • Personal Information: Name, email address, phone number, hotel/accommodation details.
• • Booking Information: Service type, dates, number of guests, special requests.
• • Payment Information: Payment method (processed securely through third-party providers — we do not store card details).
• • Diving Information: Certification level, logged dives, medical fitness declaration.
• • Technical Information: Browser type, IP address, page views (via analytics).

• • To process and manage your bookings and reservations.
• • To communicate with you about your booking (confirmation, changes, reminders).
• • To comply with PADI certification and safety requirements.
• • To send promotional offers and newsletters (only with your consent).
• • To improve our website, services, and customer experience.
• • To comply with legal obligations in Egypt.

• • We use essential cookies to maintain your session and preferences (language, currency).
• • Analytics cookies help us understand how visitors use our website.
• • You can control cookie preferences through your browser settings.
• • Disabling essential cookies may affect website functionality.

• • PADI International: Certification data is shared with PADI for processing dive certifications.
• • Payment Processors: Paymob/Fawry for processing EGP payments securely.
• • Hotel Partners: Pickup coordination (hotel name only).
• • We never sell your personal data to third parties.
• • We do not share your data for advertising purposes.

• • All data is transmitted over encrypted HTTPS connections.
• • Payment data is processed by PCI-DSS compliant payment providers.
• • Access to personal data is restricted to authorized staff only.
• • We retain booking data for 3 years for legal and certification purposes.

• • Access: Request a copy of your personal data.
• • Correction: Request correction of inaccurate data.
• • Deletion: Request deletion of your data (subject to legal requirements).
• • Unsubscribe: Opt out of marketing emails at any time.
• • To exercise these rights, contact us at info@pianodivingclub.com.

For privacy-related questions, contact us at: info@pianodivingclub.com
Stella Di Mare Resort & Spa, Makadi Bay, Hurghada, Red Sea, Egypt